Legal

Privacy Policy

Last updated: September 16, 2026

Information we collect

Claim Conversation Log is a DBA of Clinical Relay LLC ("we," "us," "our"). We collect the information you submit through our forms, such as your name, email address, and, when you select an SMS consent category, your phone number. We also collect the consent details described below and basic technical information such as browser type and pages viewed.

How we use information

We use your information to deliver requested guides, provide content access and account notifications, send marketing messages only when selected, respond to inquiries, and maintain the website.

SMS communications

Account notifications may include guide delivery, content access updates, opt-in and opt-out confirmations, and replies to HELP requests. Marketing messages may include offers, product and service announcements, featured resources, campaigns, and updates about new guides and tools. Each category requires separate consent. Message frequency varies; marketing is generally limited to four messages per month. Message and data rates may apply. Reply STOP to cancel or HELP for help.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers will not be sold, shared, rented, released, or transferred to insurance carriers, agents, brokers, lead aggregators, or third-party marketers.

When you submit an SMS consent, we record the phone number, the selected category, the consent timestamp, the page the consent came from, the version of the consent disclosure shown to you, and technical information used to document consent and honor opt-out requests.

Cookies and analytics

The website may use cookies or similar technology needed to operate the site and to understand general usage patterns. You can control cookies through your browser settings.

Data retention

We keep subscriber and consent records for as long as needed to operate the program and to document consent and opt-out history, and then delete or archive them.

Opt-out rights

Reply STOP to any message to cancel that SMS program. You may also email hello@claimconversationlog.com to request removal from our email list or to ask about the information we hold about you.

Security

We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

This website is intended for adults. We do not knowingly collect information from children under 13. If you believe a child provided information, email hello@claimconversationlog.com and we will delete it.

Third-party links

The site may link to other websites. We are not responsible for their content or their privacy practices, and we encourage you to read their policies.

Changes to this policy

We may update this policy. The revised version will be posted on this page with a new last updated date.

Contact

Claim Conversation Log, a DBA of Clinical Relay LLC. 32 N Gould Street Ste R, Sheridan, Wyoming 82801. Phone: +1 (307) 734-4218. Email: hello@claimconversationlog.com. Website: https://claimconversationlog.com.